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Frequently Asked Questions

Answers for organizers and users, built for the CityWoofer experience.

Frequently Asked Questions

Helpful answers for organizers and users on CityWoofer.

Organizer Questions

Go to Create Event, fill in the event details, choose the venue, add tickets, upload creatives, and submit the event for publishing.

Open the event in the organizer dashboard, go to the Tickets step, and add paid or free tickets with quantity, pricing, and description.

Yes. You can switch a ticket to stop selling from the manage events page whenever you need to pause sales.

Open the event dashboard, go to the attendee or statistics section, and view the booked tickets and attendee details from there.

Your event is published by CityWoofer after the details are completed, tickets are added, creatives are uploaded, and the event passes the required checks.

Open the event statistics page to check bookings, ticket sales, attendee counts, and other event activity details.

Yes. You can create free tickets if your event needs complimentary entry, guest passes, or RSVP-only access.

User Questions

Open the event page, select your ticket quantity, fill in attendee details, and complete payment using the available gateway.

Yes. If an organizer has created free tickets, you can select them on the event page and complete the booking without payment.

Check your registered email and your profile bookings first. If you still cannot find it, contact support with the event name and payment reference.

Cancellation depends on the event policy. If the event does not allow self-cancellation, please contact support or the event organizer.

You can complete the booking flow with the details requested on the checkout page. Having an account helps you track your bookings more easily.

Payment methods depend on the event and gateway settings. You may see options like Razorpay or Paytm during checkout.

You can contact the CityWoofer support team with your event name, booking details, or payment reference for quick help.